Public release status
No Strust package is generally available yet. The download page is the authority for promoted platforms and available packages.
Developer preview / Best effort
Support starts with a safe diagnostic boundary.
Strust is not generally available. This page states what can be supported today, what must stay out of email, and how to create a redacted diagnostic before asking for help.
Developer-preview support
General product and installation coordination is best effort. There is no public support SLA. A signed design-partner agreement may define a protected route and narrower response commitment.
Evidence stays customer-controlled
Do not email source, raw fixtures, receipts, findings, credentials, or exploit details. Request a protected transfer path before sharing sensitive material.
Redacted support bundle
Inspect before you share.
The bundle contains Strust and runtime versions plus stable doctor check ids and statuses. It omits source, fixtures, reports, commands, paths, and credentials.
strust doctor -c strust.toml \
--support-bundle support.json --jsonIts SHA-256 detects accidental changes; it is not a publisher signature. Read the JSON yourself before sending it.
Contact Strust without attaching customer evidence.
The general address is for non-sensitive product coordination. Its domain mail routing has not yet been published and tested, and there is no public support SLA during the developer preview.